This Privacy Policy is part of our Terms of Service. By accepting the Terms of Service and this Privacy Policy during registration or while using the Mega11 platform, you consent to the collection, processing, storage, and sharing of your personal information as described herein.
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you access and use our website, mobile application, and related services (collectively, the “Platform”). Please read this document carefully.
1. Purpose and Scope
This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal data provided by users. Our primary objective is to ensure compliance with applicable data protection laws and to enhance user trust through transparency in our data handling practices.
2. Information We Collect
When you use the Mega11 Platform, we may collect various types of personal information, including but not limited to:
A. Sensitive Personal Data:
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Account password
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Financial information (bank details, UPI ID, credit/debit card details, or other payment methods)
B. Other Personal Information:
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Name
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Date of birth
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Email address
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Phone number
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Postal address
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Government-issued identification (e.g., PAN card, Aadhaar, or other ID for verification)
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IP address, browser type, and usage logs
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Profile picture (if provided for promotional purposes)
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Any other information required by applicable law
3. How We Use Your Information
Your data is used strictly to enhance your experience on the Mega11 Platform and to comply with legal obligations. The purposes of data collection include:
A. Providing Our Services:
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Facilitating user registration and account management
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Processing payments, withdrawals, and transactions
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Managing contests, games, and other activities
B. Improving and Enhancing Services:
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Conducting analytics to optimize user experience
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Personalizing recommendations and game suggestions
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Detecting and preventing fraudulent or illegal activities
C. Marketing and Promotions:
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Sending promotional offers, bonuses, and referral rewards
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Displaying user-generated content (e.g., testimonials) for promotional purposes
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Conducting surveys and user feedback programs
D. Sharing Data with Authorized Entities:
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Employees, agents, and service providers for operational purposes
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Regulatory authorities in compliance with legal obligations
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Marketing and advertising partners (in non-personally identifiable formats)
We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
4. Use of Cookies and Tracking Technologies
Cookies and tracking technologies are used to improve the functionality of the Mega11 Platform. This includes:
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Remembering user preferences and login sessions
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Enhancing security and fraud detection
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Analyzing user behavior and engagement
Users may manage cookie preferences via browser settings. Disabling cookies may affect the functionality of certain features on the Platform.
5. Security Measures
We implement robust security protocols to protect your personal information from unauthorized access, disclosure, or misuse. These include:
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Data encryption during transmission and storage
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Firewalls and secure server infrastructure
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Restricted access controls for authorized personnel only
However, while we take every precaution, no system is completely immune to breaches. Users must also take responsibility for safeguarding their account credentials.
6. User Control and Data Rights
A. Updating Your Information
Users can update or correct their personal details by accessing their account settings or contacting our support team.
B. Withdrawal of Consent
Users may request to withdraw their consent for data processing. However, this may result in the suspension or termination of certain services.
C. Data Deletion Requests
Users can request the deletion of their personal data, subject to legal and regulatory retention requirements.
To exercise any of these rights, users may contact us at mega11sportstechnology@gmail.com.
7. Data Retention Policy
We retain user information for as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy
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Comply with applicable legal, tax, and regulatory obligations
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Resolve disputes and enforce agreements
Once the retention period expires, we securely delete or anonymize personal data.
8. Legal Compliance and Disclosures
We may disclose personal data:
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To comply with legal obligations and law enforcement requests
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To enforce our Terms of Service and policies
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To prevent fraud, security breaches, or illegal activities
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To protect the rights and safety of users, the Mega11 Platform, and the public
In certain cases, we may notify affected users of such disclosures when legally permissible.
9. Limitation of Liability
While we take reasonable steps to protect user data, we are not liable for:
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Unauthorized access to user accounts due to user negligence
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Security breaches beyond our control, such as cyber-attacks or data leaks
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Any third-party website interactions linked through our Platform
Users are advised to take appropriate security measures, such as using strong passwords and enabling two-factor authentication where available.
10. Third-Party Services and External Links
Our Platform may contain links to external websites or services. We are not responsible for the privacy practices of third-party websites and encourage users to review their respective policies before sharing personal data.
11. Policy Updates and Contact Information
We reserve the right to update this Privacy Policy periodically. Any changes will be notified via email or platform announcements. Continued use of the Mega11 Platform after such updates constitutes acceptance of the revised policy.
For any questions or concerns regarding this Privacy Policy, contact us at mega11sportstechnology@gmail.com